If a passenger causes significant damage to your vehicle, resulting in the need for cleaning or repairs, rest assured that we are here to provide assistance and support.

To ensure a smooth process, kindly submit a report before accepting another ride and ensure it is done within two hours.
Go to in touch, and email us at [email protected]

Please include the passenger’s or ride’s details, such as:

• The time and date of the incident.
• It is important to capture at least two clear photos of the damage, and if it is dark outside, please use your phone’s flash or the car’s interior light for better visibility.
• Additionally, please provide any relevant information about how the damage occurred. ( Failure to meet these requirements may impact our ability to recover a damage fee from the passenger. )
• Damage fee amounts
• Damage fees are to help you repair or clean affected areas of your vehicle only. Fees don’t cover the cost of additional cleaning for unaffected areas.
• Damage fee amounts are based on the type and severity of the damage.